Websites have problems – it’s a fact of life. But there’s no reason not to admit it to readers – they’re likely to be understanding if you’re up front. (I for one would rather see a single-line explanation message than a page loading like it’s 1994.) For instance, this message from The Walrus even made me smile, despite the fact that I couldn’t access what I wanted. Take a page from their book and make your errors human, when they happen.